Privacy Policy

1. Who we are

Chris Diamond Collection is a fragrance house registered in the United Arab Emirates, with its atelier at Diamond House, Sheikh Zayed Road, Dubai, United Arab Emirates. For the purposes of data protection we are the data controller for the information described in this policy.

2. What we collect

• Order information — name, delivery address, email address and phone number.
• Account information — email address, saved addresses and wishlist, if you create an account.
• Payment information — handled entirely by our payment processor. We never see or store card numbers.
• Technical data — browser type, device and pages visited, collected in aggregate.

3. How we use it

To fulfil orders, provide tracking, handle returns, answer your messages, prevent fraud, and — only if you ask for it — send the letters described on our journal page. We do not sell personal data, and we do not share it with advertisers.

4. International transfers

Our order and shipping partners operate in 44 countries. Where personal data leaves the UAE, transfers are made under standard contractual clauses and our processors are bound by equivalent privacy terms.

5. How long we keep it

Order records are retained for seven years to satisfy tax and customs requirements. Account data is kept until you ask us to delete it. Marketing preferences can be withdrawn at any time with one click.

6. Your rights

You may request access, correction, export or erasure of your personal data, and you may object to processing. Write to hello@chrisdiamondcollection.com and we will respond within thirty days.

7. Cookies

We use a small number of first-party cookies to remember your theme, currency and shopping bag, and to understand how the site is used. There are no third-party advertising cookies.